The Samsung Online Store currently accepts Jazz Cash, Easy Paisa, Direct Bank Transfer and Cash on Delivery.

• Promotion will run from beginning to end date (both dates inclusive), Mondays to Friday only (excluding Public Holidays).
• Promotion is only valid if the following selected products are purchased:
• On the Home Hardware  Online Store customers are entitled to Rs 50 discount off their total cart value / single receipt transaction with a minimum spend of Rs-1600.
• The respective discounts will be reflected automatically on the Home Hardware Store Online Store’s checkout page once the Selected Products are added, and when the total cart value with Selected Product(s) reaches the minimum.
• Discount will be applied on top of other promotions, discounts and/or offers unless otherwise stated.
• Products purchased under promotion are not eligible for exchange and/or refund, save in accordance with warranty terms.
• The discount is non-transferable and not exchangeable for cash or other items, in full or in part.
• This promotion is applicable to end-consumers only; not valid for trade, corporate or bulk purchase.
• Home Hardware Store reserves the right to amend these Terms & Conditions and/or amend or withdraw this promotion at any time without prior notice and without assigning any reason. No person shall be entitled to, and Home Hardware Store shall not be liable for, any payment or compensation (whether in cash, credit or kind) whatsoever arising from the foregoing.

In the event of any dispute arising from this promotion or relating to the interpretation of these Terms and Conditions, the decision of Home Harware Store shall be final and binding on all parties. No correspondence or further claims will be entertained.

• Promotion is only valid for customers who purchase featured Home Hardware Store products as specified herein during the promotion period and is subject to stock availability. Gift(s) are while stocks last.
• Payment must be made in full or hire purchase approved before redemption is allowed. Home Hardware Store reserves the right to replace any gift with an item of a similar or other value.
• Gift(s) are not exchangeable for cash or kind. Home Hardware Store will not liable for any lost, damaged or stolen redemption form(s) and gift(s).
• Promotion is applicable to end-consumers only; not trade, corporate, or bulk purchase.
• Each customer can redeem gifts for a maximum of 3 product purchases.
• Home Hardware Store reserves the right to reject any redemption form that is not submitted with the redemption documents or in accordance with these terms.
• Products purchased under promotion are not eligible for exchange and/or refund, save in accordance with warranty terms.
• Delivery, set-up and installation services are subject to slot availability. All wall-mount installation requests are subject to on-site inspection and determination of the suitability of the wall for mounting.
• Notwithstanding installer’s inspection of the wall, cracks may appear on certain wall types after wall-mounting, and neither Home Hardware Store nor the installer will be liable for any cracks on wall after wall-mounting.
• For wall-mount installation, one set of Wall-Bracket will be provided.

• Promotion is only valid for customers who purchased selected Home Hardware Store products as specified herein during Promotion Period, and is subject to availability.
• Check in-store for more details. Free gifts may only be redeemed by collection at Redemption Centre during the Redemption Period, upon presentation of valid Redemption Documents.
• No extension of Redemption Period will be allowed. Payment must be made in full or hire purchase approved before Redemption is allowed.
• Home Hardware Store reserves the right to replace any gift with an item of similar or other value. Gift(s) are while stocks last and are not exchangeable for cash or kind.
• Home Hardware Store will not be liable for any lost, damaged or stolen gift Redemption Form(s) and/or gifts. Promotion is applicable to end-consumers only; not trade, corporate, or bulk purchase.
• Each customer can redeem gifts for a maximum of 3 product purchases. Home Hardware Store reserves the right to reject any Redemption Form that is not submitted with the Redemption Documents or in accordance with these terms.
• Products purchased under promotion are not eligible for exchange and/or refund, save in accordance with warranty terms.
• Home Hardware Store reserves the right to amend these terms and conditions without prior notice and without assigning any reason.

 • This promotion is valid for consumers who are determined by Home Hardware Store, at its sole discretion, to be eligible for this promotion in respect of their out-of-warranty Home Hardware Store product, for their purchase of selected Home Hardware Store products, only at the Home Hardware Store Online Store and within 7 days from the date of issuance of the applicable promotion code (“Promotion Period”).
• No extension of Promotion Period is allowed.
• The promotion code(s) issued entitles you to:
(i) a discount off the Recommended Retail Price of selected Home Hardware Store consumer hardware products. Discounted prices will be reflected after keying in the promotion code at checkout; and/or
(ii) rebate of evaluation fee paid during repair service (where applicable).
For the avoidance of doubt, the evaluation fee rebate promotion code is issued solely to customers who have made payment for evaluation fee during onsite repair service, and is only applicable for use where selected Home Hardware Store consumer electronics products are purchased from the Home Hardware Online Store.
• To use the promotion code(s), enter the code(s) provided prior to checkout on the Home Hardware Online Store. The promotion code(s) will no longer be valid for any transaction after checkout.
• Each promotion code is for single use only, and cannot be used in conjunction or in combination with any other promotion codes, vouchers, promotions, discounts and/or offers unless otherwise stated. For the avoidance of doubt, the discount promotion code may be used in conjunction with the evaluation fee rebate promotion code. Any unutilised promotion code will be forfeited and no amount shall not be refundable.
• Home Hardware Store will not be responsible for and will not replace any lost, expired and/or otherwise voided promotion codes.
• The promotion code(s) are non-transferable and not exchangeable for cash or other items, in full or in part.
• Home Hardware Store does not represent or warrant that any product or product colour will be available for purchase at the time of use of the promotion code(s). Please check in-store for the availability of product and product colour.
• This promotion is applicable to end-consumers only; not valid for trade, corporate or bulk purchase.
• Home Hardware Store collects consumers’ personal information in order to conduct this promotion, and may, for this purpose, use, process and/or disclose (including to third parties overseas) such personal information in accordance with the Home Hardware Store Privacy Policy (https://www.homehardwarestore.com/info/legal/). You consent to such collection, use, processing and disclosure of your personal information, and represent and warrant that all such information provided is true and accurate in all respects.
• Home Hardware Store reserves the right to amend these Terms & Conditions and/or amend or withdraw this promotion at any time without prior notice and without assigning any reason.

Orders are returnable if they are incorrect. An “incorrect” item means the item delivered is not what you ordered (i.e. the model or colour is different from what is indicated on the order confirmation or there are missing items or parts inside the packaging). For the return of an “incorrect” model or colour which can be visually inspected on the label of the item, returns must remain sealed in their original packaging. Once the seal is broken, it will not be accepted. “Incorrect” orders may only be returned if you arrange the returns request within 7 days starting from the date of delivery. If you discover any external cosmetic damage (such as scratch, dent, stain or crack) on the item, it may only be returned if you arrange the returns request within 24 hours from the time of delivery. Items with functional defects may only be returned if you arrange the returns request within 7 days starting from the date of delivery. If you change your mind and decide to return the item(s), you may arrange for a return within 14 days from the date of delivery and subject to the item(s) being unopened and sealed in its original packaging. Returns shall be rejected if the box is opened and/or the seal is broken. This return option is strictly only applicable for Smartphones, Tablets, Watches, Galaxy Buds and Mobile Accessories. Returned items must meet the following requirements:

• The returns request must be submitted within the above-stated number of days from the date of delivery:

1. 7 days for functional defects;
2. within 24 hours from the time of delivery for external cosmetic damage; or
3. within 14 days for change of mind should you wish to return Smartphones, Tablets, Watches, Galaxy Buds and Mobile Accessories only.

• You must provide proof of purchase with delivery order receipt and order/invoice number at the point of submitting your returns request with our CS agent and also at the point of collection to our appointed courier company (as arranged by us after you make a returns request).
• The item must be shipped back to us via our appointed courier company.
• Item must be in brand new condition and returned in its original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it. All packaging must be unmarked and not defaced in any manner.
• Item must be returned in the original delivery box (or with suitable packaging) to protect the product from damage during the return delivery.
• We reserve the right to reject any return or refund requests that we deem invalid, unreasonable or unjustified and for any other reason whatsoever at our sole discretion.

If the item is covered by warranty from Home Hardware Store, usual warranty terms and conditions apply.

If you are accepting a delivery face to face (by the courier), please inspect the item carefully for damages before acknowledging the acceptance note. If you see that your parcel/item is damaged, you may refuse to accept the delivery. The rejected delivery will be returned to us and a replacement delivery arranged. In the event that the item you ordered is no longer available, a refund will be made to you through the same mode of payment that was made in the original purchase.

If you find that your item is damaged after you have already signed for it, please refer to our return policy in the ’What is the Home Hardware Store Online Shop return policy?’ section above.

It may take approximately 1-5 business days to deliver your order. A maximum of 2 delivery attempts will be conducted.

For Architectural Hardware, Kitchen Fittings, Furniture hardware, kindly refer to the following table for delivery estimates:

The delivery address must be located within the specified location.

Installation services will be chargeable by our installation partner unless otherwise communicated.

Refer to Terms and Conditions

Refer to Privacy Policy here.

Please call 0321-8290092 or email customerservice@shop.homehardwarestore.com for any Home Hardware Store Online Shop enquiries. Our customer service team is operating from 11 am to 7 pm.